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Terms of Service


Last revision: September 13, 2018

Here at Fishlist, we want to create a vibrant and safe marketplace for our users and vendors. This means means laying down some ground rules regarding the use of this web site located at https://fishlist.co, (the “site”, or “web site”, “fishlist.co”) (collectively, the “service(s)”), including the sale of livestock, content, services and merchandise (collectively referred to as “item(s)”), subject to the following Terms of Service (as amended from time to time, these “Terms of Service”). We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time without further notice. You should visit this page time to time to review the current Terms of Service so you are aware of any revision to which you are bound in using this website. We will notify existing users of changes in the Terms of Service through email or through other channels. Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Terms of Service. Below are the legalities we are required to state and which you agree to abide by when using this web site and related services.

Site Users

The use of this web site and it’s services is only available to people allowed to make legally binding contracts. Those under the age of 18, for example, will not be allowed to use this web site.


Sellers

  • Registered users have the ability to sell items on this web site.
  • Sellers can list the items for auction, for “Buy it now”, or both.
  • Sellers can choose to use Paypal, our payment method, or both.
  • There are no restriction on what can be sold, as long as the items listing relate to the aquarium hobby and are not prohibited (see below).
  • Listing an item for sale is free.
  • Sellers can specify if their listing represents an exact item.
  • Sellers can charge buyers to leave deposits to reserve an item.
  • Sellers can sell custom items.
  • Sellers can create a storefront and showcase their fishroom on this website.
  • The seller’s rating is calculated based on the reviews posted by buyers. A large amount of very low ratings may lead to the suspension of the Seller’s account.
  • Seller may leave feedback on buyers.
  • Sellers are responsible for paying any direct or indirect taxes, including any VAT, and income taxes which may apply to them depending on their residency or location.


Buyers

  • Registration is not required to buy, but registered users get special access to discounts and other perks.
  • Buyers can reserve or leave deposits for livestock, if unavailable.
  • Buyers can request custom items or services from sellers, at a fee.
  • Buyers can leave feedback for sellers and reviews for items.
  • Buyers can add items to wishlists and receive notification when they are back in stock.
  • A bid, once placed, cannot be retracted unless due to typographical error or other reasonable error by the seller.
  • Frequent buyers on this web site get special privileges and benefits. These benefits and privileges include but are not limited to:
    • Ability to buy on store credit.
    • First preference on special waitlists.
  • Fishlist.co offers dispute mediation tools and buyer protection. Fishlist.co regularly vets both sellers and buyers to ensure a safe and equitable marketplace.


Privacy

Your personal information is never sold, rented, or given without your prior permission. You can view our privacy policy here.


Account information

You are responsible for maintaining the confidentiality of your password and account, if any, and are fully responsible for any and all activities that occur under your password or account. You agree to immediately notify Fishlist.co of any unauthorized use of your password, account, or any other breach of security, and ensure that the exit of your your account at the end of each session when accessing the Service. Fishlist.co will not be liable for any loss or damage arising from your failure to comply with this Section.


Penalties

For the majority of minor violations, we will usually send you a warning. This warning notify you of the rule violated and opportunity to learn about Fishlist.co’s policies in order to avoid future violations. Failure to comply may result in the suspension or termination of your account. Other we may take include, but are not limited to:
  • Loss of  vendor or other account privileges
  • Forfeiture of Fishlist.co fees on cancelled listings
  • Decreased selling limits
  • Inability to withdraw revenue
Any combination of these can apply, even for a first offense.


Violations

General

  1. Registering an account with false information, such as a false name or fraudulent contact information, or registering multiple accounts per single person.
  2. Stealing the personal information without the permission of the user.
  3. Attempting to compromise the safety, security, data integrity, service, or any other aspect or part of Fishlist.co.
  4. Conducting any other illegal activity.
  5. Wrongfully giving personal information from other users to other parties.
  6. Transferring your Fishlist.co account (including reviews and feedback) and other relevant user/account info to a third party without our consent.


For buyers

  1. Bidding on or buying an item without the intention of paying the seller of the said item.
  2. Being uncooperative with the seller’s refund/return policy while demanding refund and/or reporting the seller.
  3. Attempting to wrongly defame the reputation of the seller.
  4. Leaving feedback with malicious intent.
  5. Stating untrue information in complaints or feedback.
  6. Bidding or buying items without paying the seller (unless the seller has changed the description of the item after your bid, there is a clear typographic mistake, you have compelling evidence the seller is scamming you, or you cannot contact the seller after the bid.)


For sellers

  1. Creating multiple listings for the same item while it is still active.
  2. Bidding on an item you are currently selling, with the intention of artificially raising the bid price.
  3. Posting items for sale not related to the aquarium hobby.
  4. Listing items in unrelated or inappropriate categories. If you want to list an item that does not fit any of our categories, please contact us and request that category be added.
  5. Offering an item without following though with the winning bidder or buyer who has paid for the item.
  6. Repeatedly shipping items that do not match the description in the listing (including photos) to your buyers.
  7. Having an abnormally high rate of DOA (dead on arrival) livestock or damaged merchandise delivered to your buyers.
  8. Bidding on an item you are currently selling, with the intention of artificially raising the bid price.
  9. Not fulfilling orders or delivering items late repeatedly.
  10. Listing an item with a higher item price and total price on Fishlist.co than what you offer and/or sell the same item on any other online sales channel you have some control over.
  11. Selling prohibited or illegal items, including (but not limited to):
    • CITES protected species or parts of CITES protected species without permits or other special permission, if applicable.
    • Stolen property
    • Firearms, tobacco, alcohol, drugs, pornography, pirated content and software, etc.


Disclaimer

    1. This web site functions as an exchange for aquarium fish, content, equipment and services. We have no control over any feature or aspect of the items listed on this web site by private individuals or parties. We are not affiliated with any of our sellers, and cannot control the quality or features of products beyond enforcing our quality standards. You may however, use the resolution tools provided by the site if you felt you did not receive what you deserved in a transaction.
    2.  We are not liable or otherwise responsible for any damages caused or alleged to be caused directly, indirectly, incidentally, or consequentially by anything on or related to this web site and it’s services.
    3. We try our best to ensure that this site is on at all times, but we cannot be held responsible for any interruption in service.
    4. Users of this site must be responsible for their own intellectual property (photographs, articles, etc), beyond what we can reasonably provide as the operators of this web site.
    5. We reserve the right to remove anyone from this website at any time for any reason we deem sufficient and without any prior warning or explanation.

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